Frequently Asked Questions

Please select a category from the list below to view frequently asked questions in that section

The differences are simply a matter of the amount or concentration of oils in the fragrance. The highest concentration is in pure perfume (or parfum). Next would be Eau de Parfum, then Eau de Toilette, and finally Eau de Cologne. Some manufacturers make a solid perfume, solid perfume is as strong as a pure perfume however it is in a gel-like consistency.

Eau De Toilette and Eau De Cologne are generally interchangeable, especially in Men's fragrances. After Shave has the least amount of oils. The higher the concentration the longeryour fragrance will last, and the less you need to apply.

People with dry skin usually find their fragrance holding time shorter than those with oily skin because oily skin has more natural moisture to hold in the fragrance.

PH levels (amount of acidity in our skin) also varies slightly from person to person. Our individual levels of PH will determine how each ingredient in a fragrance will react.

Fragrance lasts longer on some people than on others because of differences in our skin (oily or dry) and in our PH levels. To achieve a longer effect, try layering your fragrance. Using the fragrance bath gel, then the moisturizer or powder, and then the Eau de Toilette, Eau de Parfum or Eau de Cologne, will usually have a longer lasting effect.

Also, apply your fragrance low on the body, as well as behind your ears and on your neck, so that the scent rises and you won't lose it as quickly. A light spray on the hair can last all day.

Fragrances are comprised of many different scents, these scents are called "notes."

Top notes are very light and last just a few minutes (5-10 minutes). Middle notes become apparent in about 15 minutes after application. These can last up to an hour or more. Bottom notes are the heavier ingredients. These last the longest, usually for several hours.

There is absolutely no difference in the fragrance. The difference is in the method of application only. However, a spray bottle, being sealed all the time, may actually have a longer shelf life. Making the decision between spray and splash is entirely a matter of personal preference.

Testers are even more discounted than the fancy boxed versions and are great if you don't have a need for the fancy box. Testers are 100% authentic, fresh and completely full just like the original fragrance, however they are meant for the counter in a department store. Testers often come in a plain white box but sometimes they do not have a cap or a box. The savings on the packaging means you save even more!

Keep all fragrances in a cool, dry area, and away from windows as sunlight can unbalance the various ingredients. An opened bottle should be kept in its box to insure a longer shelf life.

To get your fragrance spraying again please follow these instructions below:

  1. Hold one finger against the spray nozzle.
  2. Use your other finger to pump the spray 10-15x.
  3. Remove your finger from the spray nozzle.
  4. Pump the spray another 10-15x as needed.
  5. Allow the fragrance bottle to settle for 5-10 minutes.

Your fragrance bottle should be fully functional now! If you are still having problems, you can repeat steps 1-5. For further assistance, please email us at info@nkperfumes.com

All the products we sell are completely genuine - we have no dealing with counterfeit or fake products. We sell the same name brand designer products that you will find in all the big retail stores except not at the big retail prices.

We sell products directly to the customers. There is no shop and there are no middlemen, so our overheads are kept very low, and we pass our savings onto you!

The quickest and easiest way to order is to contact our customer services team on +254 704 985 810 who will be happy to take your order or use the NK Perfumes Facebook page. If you have any queries or questions, please feel free to email us using info@nkperfumes.com or send your enquiry to us via our website www.nkperfumes.com

We want you to be completely satisfied with your order and wish to resolve any problems you may have. If, however, you are in any way unhappy with your purchase we will promptly exchange the item, issue a credit or issue a refund for you.

We are now offering MPESA payment option at no additional cost to our clients

  1. Go to the M-PESA menu
  2. Select Lipa na M-PESA
  3. Select Buy Goods and Services
  4. Enter Till Numbe997222 (Free)
  5. Enter the Amount due (KES)
  6. Put PIN and confirm OK

 

We will get back to you shortly to confirm your order.

Yes. On delivery, should you have a problem with the product, we will refund you.

NK Perfumes process and dispatch orders as quickly as possible, with a range of delivery options available. Depending upon your location and the time of your order being placed, you can receive your order as soon as the next working day!

We deliver for free around Kiambu and Nairobi cities. For those ordering beyond those cities, there is a charge for delivery.

Yes. We deliver for free around Kiambu and Nairobi. For those ordering beyond those cities, there is a charge for deliver

We delivery twice every week, so your delivery could take 2-3 days